Guidance for households with grandparents, parents and children living together where someone is at increased risk or has symptoms of coronavirus
This guidance is intended for households with grandparents, parents and children living together where a member of the household is aged 70 or over, meaning they are at increased risk of severe illness from coronavirus. Clinically vulnerable people include anyone aged 70 or over, as well as those under 70 with an underlying health condition:
NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.
Please follow the usual procedures to report your daughter’s absence.
Stay at home if you have either:
- A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
The symptoms are similar to other illnesses that are much more common, such as cold and flu. If your daughter has a continuous cough or a high temperature, follow normal school absence procedures, and everyone living in your household must stay at home for 14 days. It is important that you don’t send her to school and check if she needs medical help.
Where can I go to get support to help keep my child safe online?
There is a lot of support available to keep your child safe online. Below are some useful links to help parents and carers:
- Thinkyouknow (advice from the National Crime Agency to stay safe online)
- Internet matters (support for parents and carers to keep their children safe online)
- Parent info (support for parents and carers to keep their children safe online)
- LGfL (support for parents and carers to keep their children safe online)
- Net-aware (support for parents and careers from the NSPCC)
Children of Critical Workers and Vulnerable Children
From Friday 20 March 2020 schools, childcare and other educational settings are closed for everyone except children of critical workers and vulnerable children. Please see the governments guidance: Closure of Educational Settings.
If parents’ work is critical to the coronavirus response, their children will be prioritised for early years and education provision. The Government has published a list of Critical Workers.
Accessing e-Learning Resources from Home
Please visit our Remote Learning Support page for guidance on how to navigate to eLearning materials that have been prepared by your teachers.
Prevention is Better than Cure
There are various measures that people can use to reduce the spread of infection:
- Wash your hands with soap and water often – do this for at least 20 seconds
- Always wash your hands when you get home or into work/school
- Use hand sanitiser gel if soap and water are not available
- Cover your mouth and nose with a tissue or your sleeve (not your hands) when you
cough or sneeze
- Put used tissues in the bin straight away and wash your hands afterwards
- Try to avoid close contact with people who are unwell
- Do not touch your eyes, nose or mouth if your hands are not clean
The Department for Education have launched a new helpline to answer questions about COVID-19 (coronavirus) related to education. Staff, parents and young people can contact the helpline as follows:
- Phone: 0800 046 8687
- Email: DfE.firstname.lastname@example.org
- Opening hours: 8am to 6pm (Monday to Friday)